I. Symptoms: Quote from 200 to 5000, who should I trust?
Hard drive bad want to recover data, online a check: someone spent RMB 300 to get it, someone spent thousands. Asked a few quotes, low said "RMB 99", high opening is two or three thousand. Price difference is so big, is the industry water too deep, or their own situation is not the same? This article to data recovery pricing logic once explained thoroughly, read you will know how much the disk in hand probably should cost, and which quotes are pit.
Second, the reason analysis: the price span is large, because "Data Recovery" is not a thing at all
The same is the word "Data Recovery," and the work done may vary greatly. This is the root cause of the large price span:
- The type of fault determines the base price. Logic failure (accidental deletion, wrong format, partition loss) does not need to move hardware, run recovery process on the mirror, so cheap; physical failure (head damage, disk problem) to clean room cleanroom platter recovery to replace the head, equipment, accessories, labor are hard costs, the price is naturally an order of magnitude higher.
- Difficulty determines the gear. RAID/NASarray depends on array type, number of disks, damage mode, much more complex than single disk.
- Data volume affects man-hours.Recovery of 50GB and recovery of 4TB, mirroring, verification, delivery time is not the same order of magnitude.
- Time requirements affect price increases.Urgent means that the master overtime, equipment monopoly, industry traffic urgent rise, we calculate by 50%.
Therefore, the quote logic of formal institutions is:First test and evaluate, determine the type and difficulty of failure, and then give the interval quote, the customer agrees before starting work.Those who quoted a price without testing were either shouting at random or preparing to raise the price later.
3. Self-help steps: 4 things you should do before getting an accurate quote
- Determine the type of fault first, don't try it yourself. If there is a clicking noise when powering on, it is a physical fault. Do not power on it again. If you can recognize the disk but the file is gone, it is a logical fault. Do not write to the disk again. Please refer to this station for judgment methods.HDD data recoveryThis step can save money directly — many disks are "tried" bad, and the repair cost doubles after the trial failure.
- Think about three questions before you call: What kind of media (mechanical hard drive/solid state/U disk/RAID), what failure (error deletion/formatting/abnormal noise/no recognition), data weight is not important. These three things are clear, and the phone can give you a reliable estimation interval.
- Ask for a quote after diagnosis. The formal process is to detect evaluation → written or oral quote → you confirm → start → resume successful delivery charges. Any skip detection directly "ultra low price", should be vigilant.
- Ask about failure. Ask clearly "recovery is not successful charge." Our rule is to charge only if recovery is successful. This is the normal practice of the industry. Only those who dare to make such a promise are worthy of entrustment.
Be wary of the routine of "price increase after low price drainage": Common online "data recovery RMB 99""RMB 199 all-inclusive", is to cheat you at a low price, after dismantling the machine and then tell you "cleanroom platter recovery""urgent""accessories", layer upon layer price increase of the last few thousand RMB, and many of these stores do not have a cleanroom room at all, your disk is broken to tell you "cannot save". Remember an iron law:The cost of data recovery is equipment and labor, physical cleanroom platter recovery does not exist RMB 99, encounter this kind of quote directly excluded.
4. When do you have to find a professional organization
Once the data is so important that "it will hurt if you lose it," go directly to a professional organization and don't do it yourself: if you use software to scan it repeatedly after accidentally deleting it, or if the abnormal noise disk is repeatedly powered on, or if you find a low-priced store to open a bad disk, we We receive many "second-time" disks every year, and the proportion of disks that can be saved is significantly lower than those sent as they are. Inspection and evaluation are your zero-cost trial and error opportunity-you don't have to spend money on sending it for inspection, repair it if the quote is appropriate, and take it away if it is not appropriate. See the overall service processData Recovery OverviewRAID/NAS and other complex scenarios seeRAID recovery.
V. Charge reference (price in 2026, consistent with store price list)
| Item | Price | Notes |
|---|---|---|
| diagnosis and assessment | RMB 0 | Inspection and evaluation, we quote first, then repair |
| Logical failure (false deletion/formatting/partition loss) | RMB 300–800 | By data volume and complexity |
| Bad sectors data recovery | RMB 500–1500 | Head intact, disk with bad sectors |
| Physical fault cleanroom platter recovery | RMB 800–3000 | Change head assembly, matching difficulty according to capacity and accessories |
| RAID/NAS recovery | From $2,000 | By array type, number of disks, damage level |
| urgent service | 50% increase on quoted price | Same day or next day delivery |
All projects shall be tested first, quoted first, and started after customer confirmation; charges shall be charged only if recovery is successful, and no charges shall be charged if recovery is unsuccessful.
6. Real cases
In March 2026, a customer was attracted by the online advertisement of "99 metadata recovery," and sent a Seagate 2TB hard drive with abnormal noise. After dismantling the machine, the other party told him that "the disk was scratched, and cleanroom platter recovery was required, RMB 3800." The customer became suspicious and took the disk to us for inspection — actually, the magnetic head was damaged, the disk was intact, and normal cleanroom platter recovery could be recovered. After replacing the magnetic head in the cleanroom, we recovered 1.7TB of data, which was charged RMB 1800 according to the standard of physical cleanroom platter recovery. However, after the disk was disassembled by the other party, there were two more contaminations, which took us an extra day to clean up. We experienced the same disk twice: one wanted to collect RMB 3800, but it was almost disassembled, and the other RMB 1800 saved all the data. The difference lies in whether there is a cleanroom room, and whether there is a quote according to the real fault.
7. Local Service Portal
We are located at No.3-8 Jinlong Road, Dalong Street, Panyu District, Guangzhou, Panyu District, Nansha District. Tel: 18825126836 / 020-39029800, Mon–Sat 09:00-18:00.
