Hard drive clicks, falls do not recognize the disk, delete the wrong format--don't panic, most of the data is still on the disk. But the premise is: don't touch it. We have cleanroom platter recovery environment and professional equipment, first diagnosis, recovery success only charge, no charge.

Hard drive failures are divided into two categories: logical failures and physical failures, and the handling methods are completely different:

Whether the data can be saved depends partly on the failure itself, and the other half depends on your next operation. Please remember:

Recovering data is a delicate task, and our process puts uncorrupted original data first:
In February 2026, a photographer's Seagate 4TB portable hard drive clicked and could not be identified. It contained all his photography works for five years. It was detected as a damaged magnetic head assembly. We worked in a cleanroom, matching the same type of magnetic head from the accessories library, and successfully mirrored about 3.2TB of data. The photos and videos were all intact. The customer's eyes were red on the spot-it was his years of hard work. Note: Important data must be backed up. The hard drive is just a storage medium, and sooner or later it will break down.
In May 2026, a customer mistakenly formatted the hard drive with wedding videos. This is a typical logic failure, and the data is still on the disk. We immediately mirrored the disk and scanned and reorganized it with professional tools. All video files were completely recovered in one hour. The charge was RMB 400. The key is that he did not write data into it after formatting, so the recovery was very clean.
| Item | Reference Price | Notes |
|---|---|---|
| diagnosis and assessment | RMB 0 | Make sure the success rate is clear before deciding |
| logical fault recovery | RMB 300–800 | Misdeletion/formatting/partition loss |
| Bad sectors data recovery | RMB 500–1500 | including mirror rescue |
| Physical cleanroom platter recovery | RMB 800–3000 | Head/motor/cleanroom |
| urgent service | 50% float | Same day/48 hour delivery |
* The above is the reference price, the specific quote after diagnosis shall prevail; batch/enterprise customers can negotiate discounts. Final pricing is subject to the actual on-site inspection.
After logical deletion, the recovery rate is high as long as it is not overwritten by new data. However, no one can guarantee 100%-depending on how much the disk is used after deletion. Therefore, it is most important to stop the disk first time when it is detected. We will check and evaluate first and tell you how much you can recover.
cleanroom platter recovery itself is to rescue data, cleanroom platter recovery after the original disk is generally no longer used (data has been mirrored to the new disk). Recovery integrity depends on the degree of disk damage, disk scratch light can be fully recovered, scratch heavy part of the possible loss. Test report will be truthfully explained.
We sign a formal confidentiality agreement, and you can be present throughout the recovery process. Engineers only verify that the file can be opened, not the details. After the data is delivered, we do not keep any copies. There has been no customer data breach in 15 years.
Yes, but SSD recovery logic is different from mechanical disk-SSD has TRIM mechanism, after deletion data may be quickly emptied, recovery window is shorter, more difficult. SSD problems please immediately power off, the sooner the more hope.
Free preliminary diagnosis· Transparent Quote ·No repair fee if it cannot be repaired·90-day repair warranty
Callback within 30 minutes during business hours; outside hours, we contact you before 9:00 next morning.
For urgent repairs call directly 18825126836(24 hours)