Hours: Mon–Sat 09:00–18:00 No.3-8 Jinlong Rd, Dalong St, Panyu · Serving Panyu & Nansha

HDD data recovery

Hard drive clicks, falls do not recognize the disk, delete the wrong format--don't panic, most of the data is still on the disk. But the premise is: don't touch it. We have cleanroom platter recovery environment and professional equipment, first diagnosis, recovery success only charge, no charge.

Some typical cases of hard drive data loss

Some typical cases of hard drive data loss

Hard drive failures are divided into two categories: logical failures and physical failures, and the handling methods are completely different:

  • Misdeletion/misformatting (logic failure): Files are deleted, partitions are formatted, partition tables are lost. This kind of data is actually still on the disk, recovery success rate is very high, butif you don't write new data on the disk..
  • Hard drive abnormal noise (physical fault)A clicking sound is usually a result of head damage, and a sizzling sound may be a motor problem.The power must be cut off immediately.Continued energization will scratch the disk and cause permanent loss.
  • Hard Drive Not Recognized: The disk is not visible in the computer. It may be a damaged circuit board (PCB), firmware problem or interface failure, and the data itself is often intact.
  • bad sectors: reading jam, file cannot be opened, often blue screen, is the hard drive bad sectors appear signal. Bad sectors will spread, to mirror rescue data as soon as possible.
  • Fall/WaterPhysical shock leads to magnetic head jam, motor seizure; water ingress leads to circuit corrosion. This type should be handled by cleanroom platter recovery.
The golden rule of self-rescue after data loss

The golden rule of self-rescue after data loss

Whether the data can be saved depends partly on the failure itself, and the other half depends on your next operation. Please remember:

  1. Stop writing to this disk immediately.. Delete only marks space available, new data written in overwrite really gone.
  2. Hard drive abnormal noise, immediately power off. The sound of the disk is that the head is scraping the disk. For every second, the data is less and less.
  3. Don't run your own disk repair toolTools like chkdsk and disk repair clean up data and may destroy recoverable structures instead.
  4. Don't try to power it up again and again.. Many people hold fluke mentality to restart again and again, change computer try, the result drags mild disease into serious disease.
  5. Don't open it yourself.. Dust from ordinary environment falls on the platters, which is scratch. Cleanroom platter work must be done in clean room environment.
  6. Send it to a professional organization for testing as soon as possible. We provide a test assessment to determine the possibility and cost of recovery before you decide.
Our Hard Drive Data Recovery Process

Our Hard Drive Data Recovery Process

Recovering data is a delicate task, and our process puts uncorrupted original data first:

  1. Step 1: Evaluation: Describe the fault by phone or at the store, and make a preliminary judgment on logical or physical fault, recovery probability and approximate cost.
  2. Step 2: Professional testinglogical fault direct mirror scan physical fault in the cleanroom for platter recovery check head, motor, disk status, issued test report.
  3. Step 3: Quote signing: Clarify recovery success rate and cost, and start after signing data confidentiality agreement.
  4. Step 4: Mirror image extraction: Use PC-3000 and other professional equipment to do physical mirroring of the original disk, all recovery operations are carried out on the mirror, the original disk is not subject to secondary damage.
  5. Step 5: Verify Delivery: Verify file integrity one by one, copy to new hard drive delivery, destroy or return the original disk as required.
⚠️ In the data recovery line, the biggest pit is secondary destruction.Many customers first find unprofessional places, and after being messed up (repeated power-on, wrong cleanroom platter recovery, forced repair), the data is completely scrapped, and then we are unable to recover. Data is important, please hand it over to a professional team with clean room environment and regular equipment as soon as possible. Don't be cheap or save trouble.
real case

This is how we help our clients solve problems.

Seagate 4TB hard drive head damaged, cleanroom platter recovery rescued 3.2TB

In February 2026, a photographer's Seagate 4TB portable hard drive clicked and could not be identified. It contained all his photography works for five years. It was detected as a damaged magnetic head assembly. We worked in a cleanroom, matching the same type of magnetic head from the accessories library, and successfully mirrored about 3.2TB of data. The photos and videos were all intact. The customer's eyes were red on the spot-it was his years of hard work. Note: Important data must be backed up. The hard drive is just a storage medium, and sooner or later it will break down.

Mistaken wedding video, logic recovery one hour to retrieve

In May 2026, a customer mistakenly formatted the hard drive with wedding videos. This is a typical logic failure, and the data is still on the disk. We immediately mirrored the disk and scanned and reorganized it with professional tools. All video files were completely recovered in one hour. The charge was RMB 400. The key is that he did not write data into it after formatting, so the recovery was very clean.

price reference

Test first, quote later, repair later

ItemReference PriceNotes
diagnosis and assessmentRMB 0Make sure the success rate is clear before deciding
logical fault recoveryRMB 300–800Misdeletion/formatting/partition loss
Bad sectors data recoveryRMB 500–1500including mirror rescue
Physical cleanroom platter recoveryRMB 800–3000Head/motor/cleanroom
urgent service50% floatSame day/48 hour delivery

* The above is the reference price, the specific quote after diagnosis shall prevail; batch/enterprise customers can negotiate discounts. Final pricing is subject to the actual on-site inspection.

FAQ

About hard drive data recovery, everyone still asks

Can deleted files be restored 100%?

After logical deletion, the recovery rate is high as long as it is not overwritten by new data. However, no one can guarantee 100%-depending on how much the disk is used after deletion. Therefore, it is most important to stop the disk first time when it is detected. We will check and evaluate first and tell you how much you can recover.

Will cleanroom platter recovery restore the disk? Can the data be fully restored?

cleanroom platter recovery itself is to rescue data, cleanroom platter recovery after the original disk is generally no longer used (data has been mirrored to the new disk). Recovery integrity depends on the degree of disk damage, disk scratch light can be fully recovered, scratch heavy part of the possible loss. Test report will be truthfully explained.

Will you read the recovered data? Is it confidential?

We sign a formal confidentiality agreement, and you can be present throughout the recovery process. Engineers only verify that the file can be opened, not the details. After the data is delivered, we do not keep any copies. There has been no customer data breach in 15 years.

Can SSD data be recovered?

Yes, but SSD recovery logic is different from mechanical disk-SSD has TRIM mechanism, after deletion data may be quickly emptied, recovery window is shorter, more difficult. SSD problems please immediately power off, the sooner the more hope.

related reading

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🔧 Related guides (self-check articles by our engineers)

📖 Is a clicking hard drive failing? Hard drive noise: how to judge it and rescue the dataAccidentally deleted files can be recovered? Data recovery principle and success rate📖 How much does data recovery cost? 2026 Guangzhou market price reference

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