Mobile Phone and Tablet Data Recovery

Mobile phone cannot be turned on, water black screen, deleted precious photos and chat history-device can be changed, the memories and information inside cannot be changed. We use chip-level reading and professional tools to help you recover important data in your mobile phone.

Common Data Loss Apple Android Difference recovery processes real case price reference FAQ

Several cases of mobile phone data loss

Mobile phones hold almost all of our digital lives, and data loss scenarios are more diverse than computers:

Broken/crushed does not turn onThe screen is broken, the motherboard is deformed, and the machine cannot be turned on, but the data in the memory chip is often still there.
Water doesn't turn on: Mobile phone water black screen, and computer, the sooner the power off repair to save the probability of higher.
Mistaken deletion of photos/videos/contacts: Slide-deleted important photos or emptied albums of recent deletions.
Chat history missing: Wechat/QQ conversation deleted by mistake, mobile phone changed without migration, software reinstallation caused record clearing.
System Crash/Failed Flash: Upgrade brick, stuck in the boot screen, repeated restart cannot enter the system.
Forgot password/locked: Multiple wrong passwords locked, or forgotten screen lock, account password.

Apple and Android, recovery methods are different

There is no universal method for mobile phone data recovery. The mechanism and difficulty of Apple and Android are very different:

Apple iPhone/iPad: Data encryption strength is high, once erased or locked, it is very difficult to recover. However, when the device is damaged (not turned on), as long as the memory chip is intact, the data can still be read through the chip-level solution. Forgetting the lock screen password is limited by Apple's security mechanism. What can be done is to keep the data under the premise of processing, and the specific needs to be evaluated.
Android: Different brands (Huawei, Xiaomi, OPPO, vivo, Samsung) have different mechanisms. In case of accidental deletion or failure to boot, photos, videos, contacts, etc. can be recovered through professional tools or chip-level reading. Some older models have better support.

About chat history: WeChat and other chat records are more difficult to recover, and it is strongly related to whether ROOT/jailbreak and whether there is backup. If the phone can be turned on normally or has backup, the success rate is high; if it is damaged and there is no backup, it needs specific evaluation. We do not boast.

In either case, the first step is to contact us for an assessment — tell us the brand, model, symptoms, we first assess whether there is hope, value is not worth doing.

Mobile Data Recovery

Mobile phone data recovery is more refined than computer, our process is:

Step 1: Evaluation: Provide brand model and symptoms, judge recovery feasibility and approximate cost. Not all cases can be recovered, we will inform you truthfully.
Step 2: Verification of Ownership: To protect privacy and compliance, verify that the device belongs to you (purchase voucher, account information, etc.) before recovery.
Step 3: Professional extraction: Those that can be turned on are extracted with professional tools; those that are not turned on are read at the chip level under a microscope.
Step 4: Data export: Extract photos, videos, contacts, chat records, etc., organize and deliver them to you.
Step 5: Privacy Clearance: Process equipment data according to your requirements and sign a confidentiality agreement throughout the process.

⚠️ After mobile phone data is lost, two common human errors are:One is to repeatedly try to boot to see if it can still be used, and the other is to find a roadside mobile phone store to unlock the phone. The former may aggravate hardware damage, while the latter may directly clear the data. The correct approach is: stop using, and find a professional organization with chip-level capabilities for evaluation.

real case

This is how we help our clients solve problems.

iPhone falls off and doesn't turn on, chip-level reading retrieves child photos

In March 2026, a mother's iPhone 13 fell down the stairs and couldn't be turned on. There were thousands of photos of her children from childhood, and iCloud backup was not turned on. Apple officials said they could only change the motherboard (all data lost). We directly read the memory chip data through the chip-level solution and successfully exported all the photos and videos. Customers said that these photos couldn't be bought back no matter how much they spent.

Android phone flooded, save all contacts and chat records

In June 2026, a salesperson's Huawei mobile phone was flooded with a black screen containing hundreds of customer contact information and important chat records. We temporarily lit it up after disassembling and cleaning the motherboard. We used professional tools to export the address book, photos and chat records completely. The customer specially sent a banner. Note: For sales, the address book must be backed up regularly in the cloud.

price reference

Test first, quote later, repair later

Item	Reference Price	Notes
diagnosis and assessment	RMB 0	Successful recovery only charges, unsuccessful no charge
Data Recovery	RMB 300–800	Power On/Logic Layer
Unpowered data recovery	RMB 500–1500	chip-level read
Chat History Recovery	Evaluation offer	Depending on backup
Water-damage cleaning	RMB 150–300	apparent corrosion

* The above is the reference price, the specific quote after diagnosis shall prevail; batch/enterprise customers can negotiate discounts. Final pricing is subject to the actual on-site inspection.

FAQ

About mobile phone/tablet data recovery, we are often asked

Can WeChat chat records be deleted and restored?

Not necessarily, depends on the specific situation. If the phone can be used normally, deleted for a short time, not covered, there is a chance to restore; if the phone is damaged, restore the factory or reinstall WeChat, it is very difficult. We do not guarantee tickets, first send for evaluation and then truthfully inform the success rate.

The phone has been restored to factory settings. Can the data be retrieved?

After restoring the factory settings, especially Apple's erasure, data recovery is extremely difficult, and in most cases it cannot be completely recovered. So be sure to backup before restoring the factory. Some old Android models may recover some data without encryption, so specific detection is required.

Forgot lock screen password, can you unlock the data?

Some Android models can be processed while retaining data; Apple is limited by security mechanisms, and the possibility of retaining data is low when you forget your password and cannot verify your account. It is strongly recommended to regularly back up important data and remember your account password.

There is privacy in the phone. Is the recovery process safe?

Strictly confidential. Ownership is verified before restoration, confidentiality agreement signed, and you can be present at throughout. Data is only used for delivery, we do not keep any copies, and after completion, we will process them thoroughly according to your requirements.